Develop remote working skills

The world is rapidly changing and remote work is becoming increasing popular due to the spread of corona virus. Working from home might sound nice, but it brings with itself many challenges. It requires much more motivation and a higher degree of collaboration as it is just as harder to connect with the team. Many people are not comfortable with technology and do not have the skills and knowledge to do so on their own. It is the companies’ responsibility to provide their workers with the necessary skill set to help them become comfortable with the digital space they are required to work in.

First most important skills to teach initially as more and more workers go remote is teaching workers to increase their work transparency and being vocal about what they are doing. This is vital for co-workers to engage and stay connected with each other, ensuring a smooth running of any project. Workers can support each other this way mimicking the aspects of a physical workplace.

Secondly, workers need to become sound in using the digital collaboration software tools to replicate the nature of team work in a physical working space.  This is crucial to ensure a smooth running of the companies’ operations, where sales, marketing and other initiatives can be tracked and completed. Workers need to develop the skills set to work through these online collaborative tools allowing structuring of the work and creating a better coordinated process within the digital space using the tools and the associated technology.

Furthermore, there should be streamlining in terms of which tool is to be used by a company. The right mode of collaboration is the key to success in terms of remote working.  The type of tool right for a particular company needs to be selected and the use of it implemented across a company’s system. There are many types of collaborative tools and the tough times, nowadays, is increasing the ever growing list of such tools. Shortlisting and sticking to selected tools will help to train workers in that particular tool and providing support will also become easier. E-mail is the most basic mode of collaboration available today; however, it is the most inefficient way of collaborating as it can allow workers to keep their tasks less transparent resulting in inefficient work delays. Furthermore, emailing does not provide a space for all the workers to join in and collaborate together at the same time. Workers, therefore, need to be provided with a cheat sheet of which tasks are to be done using what tool; along with a basic guide of using each tool selected.

The company also needs to help employees. Let’s take an example of a complete office management solution, eOffice. This solution provides all the functions that a business has and takes it online. Obviously for those who are working on excel or on paper-based systems would have to go though to skills upgrade to using this solution. When learning this solution, the people would have to learn about only a single solution rather than multiple solutions. So, company needs to think from this perspective as well i.e. they should provide a complete solution rather then multiple solutions that makes learning new skill set difficult.

There should be an understanding between the employees and the tools that the company provides. It does not matter if it is just an email service or a full-fledged office management suite, the company must take the responsibility to create the employee skill set and implement the SOPs related to these activities and tools.



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